Postage and Shipping Policies
ALL PRICES LISTED ARE IN AUSTRALIAN DOLLARS AND INCLUDE 10% GOODS AND SERVICES TAX (GST) .
FREE PACKING AND DELIVERY TO ANYWHERE IN AUSTRALIA FOR ALL PURCHASES $49.95 AND OVER.
ORDERS UNDER $49.95 WILL REQUIRE AN EXTRA $5.00 STANDARD POSTAGE COST.
POSTAGE LEAD TIMES ARE AN AVERAGE OF 2 -5 WORKING DAYS ONCE THE ORDER HAS BEEN PLACED .
While every effort is made to accurately reproduce colours of our products on our website , there may be slight variations due to fabric dyes , display lighting , and capabilities of monitors.
Privacy Policy
We are committed to protecting your privacy . We will only use the information that we collect about you lawfully . The type of information we collect includes:
- Your Name
- Address
- Phone Number
- Email Address
- Products Purchased
- Method of Payment
We collect information about you for two reasons, firstly to process your order and secondly, to provide you with the best possible Service.
The information we collect will be held securely in accordance with our internal security policy and the law.
We do not forward or sell our customer list or any customer information to any person or company.
If you have any comments / questions about our Privacy Policy, please contact us on details below.
Return Policy
Your complete shopping satisfaction is our Priority . We want you to have confidence in shopping Online at Kat Ballou Fashions where “The Inspiration is Endless”.
If you receive a wrong or faulty product, please do not hesitate to contact one of our staff on the below details and we will arrange the return , exchange or refund at our cost.
If you are returning/exchanging a product for any other reason, postage will be at your own cost.
Unfortunately we are unable to exchange/refund any item where the price tag has been removed.
PLEASE ENSURE ALL LABELS AND TAGS ARE NOT REMOVED FROM THE PRODUCT.
Please direct any enquiries to customer service details below;
Kat Ballou Showroom
Customer Service
4/28 Belmont Avenue
BELMONT WA 6104
(T): 08 9277 2221